Executive, Merchant Activation & Portfolio Management, Payments & Merchants

Hong Leong Bank
Full Time
Application ends: June 30, 2024
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Job Description

If you are looking to excel and make a difference, take a closer look at us…

Job Description

  • Act on any potential leads provided from internal, contact center, helpdesk, etc by outbound calls or email.
  • Act on inactive merchant leads provided by performing outbound calls/emails.
  • Design, implement, execute, evaluate and monitor on activation strategies and campaigns.
  • To take up and manage special handling requests from non-tagged existing accounts.
  • Review and analyse merchant base regularly on inactive merchants.
  • Work closely with relevant stakeholders across departments to create merchant business opportunity.
  • To ensure KRAs are met which include inactive rates, new merchant acquired, sales volume, etc
  • Participate in strong teamwork and working relationship with team members at all times.
  • To comply with all relevant guidelines and statutory requirement.

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