Executive, Telemarketing (PJ City)

Hong Leong Bank
Full Time
Application ends: June 30, 2024
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Job Description

If you are looking to excel and make a difference, take a closer look at us…

We are seeking Telesales Executives who are passionate about Sales and those who wish to fast-track their banking career.

Functional (job responsibilities)

  • Engage customers for cross sell purpose via phone in promoting HLB credit cards / personal loan by using probing, qualifying and closing skills;
  • Generate additional leads through referrals for acquiring New-To-Bank customers;
  • Cross sell and up sell to existing customers with an array of credit card portfolio products;
  • To explain HLB product offering, product promotions and to pre-qualify prospect based on specific credit criteria;
  • To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management;
    To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethics policy in cards and personal loan acquisition effort at all times;
  • Keeping abreast with competitive issues, products and the financial market;
  • Active participation in providing feedback during discussions;
  • Fostering positive relationship with team members within team and department;
  • To carry out any other duties as directed by the management.

Organizational (organizational responsibilities)

  • Adhering to department process and procedures in complying to audit, regulatory, and compliance;
  • Respect the HLB culture & take an active role in the communities;
  • Participate and display team work in all aspects of work, projects and assignments, Group Management Programs etc. at all times.


  • Minimum SPM and above;
  • Good communication and interpersonal skills.


  • 2 – 3 years in the sales industry, preferably in a Telemarketing environment, is an added advantage;
  • Fresh graduates are welcome to apply;
  • Good command of English / Bahasa Malaysia / Cantonese / Mandarin languages. Multi-lingual skill will be an added advantage.
  • Able to work under pressure, aggressive and result-orientated;
  • Vacancies are available at Hong Leong Bank, Tower A, PJ City Development, Petaling Jaya, Selangor (Office Base).

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