Internship – PFS Deposits

Hong Leong Bank
Internship

Job Description

1. Day-to-Day Duties

Sorting, compiling and organising data from various sources
Copywriting corporate letters, emails and marketing material
Schedule meetings and trainings, taking attendance for those that are compulsory
2. Monitoring the daily activities and progress of all Mobile Deposit Specialists (MDS) Tracking & Reporting

Tracking their account opening figures and account details to ensure that it is updated and completed on time
Send reminders to those who are not updating
Report to the MDS Manager on daily total figures
Track MDS movement (i.e. those who have resigned, new MDS, etc.)
Management

Create excel templates each month for tracking
Schedule MDS meetings and trainings
Respond to enquiries and issues that MDS are facing
Collect certain documents from MDS
Create and continuously update MDS directory that includes their contact details
Map MDS to leads according to branch postcode locations for campaign launching and tracking.
Create guides to instruct MDS on certain processes
Compile complaints sent in by MDS.
3. Data analysis

Present data visually eg via bar charts, pie charts and line charts
Create graphs to present trends in Fixed Deposits
Create graphs to present MDS productivity and progress
4. Support the launch of the Junior App campaign

Copywrite marketing materials including soft launch teasers across all channels