HR Analyst

Huntsman Global Business Services
Full Time

Job Description

Huntsman Global Business Services is now looking for a dynamic individual as a HR Analyst.

The ideal candidate will become a key member of our HR Shared services team and be actively engaged in creating a global world class organization that can operationalize service solutions for both global and APAC regional HR services. To be successful in this role, you must have a passion for customer service, a continuous improvement mindset and the ability to collaborate with both your own and other HR services teams around the globe and a desire to drive change and make things happen.

Role summary:

1.           This position is part of HRSSC organization who will supporting end-to-end Payroll process (APAC) context and reporting to HRSSC Team Leader.

2.           The responsibilities will include, but not limited to:

Ensure data quality and data integrity for Payroll, Labor Relations & Law processes.

Coordinate with stakeholders and payroll vendor to provide relevant and accurate payroll information.

Integrate and synthesize information the source, analyses payroll input data for payroll processing.

Ensure accuracy, completeness, and timely payment of salaries.

Understanding relevant legislation and labor laws and stay updated on respective country’s statutory requirements.

Ensure government mandatory surveys are submitted in timely manner.

Assist stakeholders and employees with payroll related questions.

Drive process improvements, automation, and digitalization measures to offer best service delivery experience.


The ideal candidate will be located in Kuala Lumpur, Malaysia.


As a HR Analyst you will:

Actively delivering world class customer service creating a sense of integrity and trust in GBS HR services users with proficient and knowledgeable handling of service activities

Providing regular feedback and proactive communication to your end users regarding the status of their tickets with excellent written and verbal communications

Managing any issues that may arise towards resolution in a collaborative and timely manner.

Validating Human Resources data in master systems for all your supported service line processes such that data is accurate.

Effectively and efficiently managing your workload including your ticket count and working proficiently to multi-task, resolving competing priorities and meeting requested deadlines.

Assisting with delivery of metrics, reports, and analytics in timely manner to support business decisions.

Completing operations for your specialist area/s e.g. payroll, training, et.; whilst providing backup support to team members on other activities during absence

Working closely with the HRIS support team to ensure resolution of bugs and issues

Supporting the building of efficient HR processes through continuous improvement and LEAN methods by working with the Global Process Owner and the GBS Automation Team


What skills and experiences are we looking for?

A minimum of Bachelor degree, 3 or more years of HR services/operations experience OR Master degree and 1 year experience; the more senior roles will require more demonstrable experience; exposure to services delivery in a GBS environment an advantage

Proven track record of executing operations with attention to detail and a customer service mindset that results in demonstrable customer satisfaction in services

Good Communication skills both written and oral with ability to build relationships with remote customers

Knowledge and experience of handling volume data entry into HR systems with accuracy; proficiency with digital tools and systems in general

Strong ability to perform under pressure, multitask and prioritize workload and achieve objectives in a timely manner is required

Demonstrated self-motivation, analytical, problem-solving skills and own initiative and a willingness to work with others to improve HR services

Fluency in English required, fluency in other APAC regional languages would be an advantage

Experiencing managing Singapore and Australia Payroll would be an advantage


What can we offer?

Huntsman offers unsurpassed opportunities to build a successful future. We are a global specialty chemical company with locations in 30 countries around the world, employing over 9,000 associates. Our diverse portfolio creates a range of career fields including manufacturing, research and development, technical services, sales and marketing, customer service – and the list goes on.

Here, you can make an impact and make a difference. Come join us.

Huntsman is proud to be an equal opportunity workplace and is an affirmative action employer. We provide equal employment opportunities (EEO) to all qualified applicants for employment, without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identification, sexual orientation and/or expression or any other characteristic protected by law in every location in which we have facilities national or local.

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