Business Support Executive

ITS Holdings Sdn Bhd
Full Time

Job Description

  1. To support sales or service team in related activities with the key objective to grow the division.
  2. To work closely with other departments within the company to execute all assigned tasks.
  3. To support sales or service team in preparing quotations and tenders.
  4. To coordinate and follow-up on order processing.
  5. To assist in conducting market research.
  6. To generate sales / service reports and to update the database.
  7. To assist in preparing marketing and promotional materials such as brochures and pamphlets for the sales division.
  8. To prepare presentations, excel sheets, minutes of the meetings and necessary reports.
  9. To attend to customers’ enquiries / complaints to ensure necessary actions are taken and followed-through.
  10. To always provide quality customer service when attending to customer calls and queries.
  11. To create and maintain customers’ database in the company’s Customer Relationship Management (CRM) System.
  12. To ensure systematic documentations and filings.
  13. To exhibit product knowledge and to execute product marketing and promotion.
  14. To perform any other work as and when required.

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