Job Description
We are a group of people who think computers should do more work. Our vision is to make hotelier work life simpler through connected systems.
Softinn is a Saas company that provides e-commerce solutions and business productivity tools to hotels.
– Warren Bennis. In the Business Management team of Softinn, we believe in great attention to detail (a.k.a meticulous) and continuous improvement of business & operational processes.
We are seeking candidates who are passionate about Finance, accounting, business analysis, and company growth and have the potential to grow into a managerial role.
Job Responsibility:
- Handle a full set of accounts on time. Knowledge of SST & e_Invoicing is a plus point
- Accurately & effectively perform bookkeeping of accounts
- Prepare financial reports, and compile business reports for management
- Handle HR administrative task
- Handle customer account renewal, invoicing & follow up
- Compile Softinn product knowledge base and user guides
- Conduct Softinn product training for existing customers (Online Training)
- Analyze existing customer account usage & monitor customer retention rate
- Monitor the performance of other departments, and facilitate them in achieving their target
- Be ready for any other office and business administrative tasks that are required
- Be the first contact person in the office
Job Requirements:
- Possess at least a Diploma/ Bachelor’s Degree in a relevant field or equivalent practical experience
- Minimum 1-2 years of working experience in the customer-facing role or any of the related field
- Possess fundamental finance & accounting knowledge
- Competent in using Accounting Software & System
- Typing Speed: Minimum 200 CPM or 50WPM
- Excellent listening & writing skills, critical thinker with attention to details
- Meticulous, organized, and good at time management
- Ability to build and maintain effective relationships with customers, fostering trust and loyalty
- Excellent in execution & presentation
- Proficient in IT and Computer skills and the ability to navigate multiple software applications simultaneously
- Able to think critically and develop creative solutions to problems as they arise
- Required language(s): English, Bahasa Malaysia, Mandarin (plus point)
- Fresh graduates are encouraged to apply
Not Mandatory but BONUS if:
- Familiar with the WAVE accounting system
- Familiar with Excel PowerQuery
- Familiar with video editing software
- Understanding of e-commerce
- Knowledge and interest in the travel tech industry
Report to Work options:
Melaka branch Only
You Should Join if:
- You are looking for a more casual working culture that encourages creativity
- You believe a good business management exec. helps improve business efficiency and bring smiles to colleagues internally and Softinn users
You should NOT join if:
- You don’t enjoy learning new skills, new knowledge, and new technology
- You are not an organized & meticulous person
- You hate numbers, figures & reporting work
- You are not passionate about business management & support function roles
Salary Range:
RM 2,300 to RM 3,200
Employee Benefits:
- Medical insurance coverage
- Monthly Outings
- Free Flow of Snacks
- Casual dress code
- Monthly Potluck Party
- Production-ready laptop & monitor
Additional Perks for Your Role:
- Online training course for Excel Power Query
- Online training course for Excel Pivot Table
- Online training course for accounting system