Manager, IT Project Management & Services

i-City Properties Sdn Bhd
Full Time
Application ends: June 16, 2024
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Job Description

Strategic Planning & User Experience

  • Plan and manage aspects relating to user experience and user journeys for software projects, BI projects, integration platforms, and AI enhancements, from initiation to closure.
  • Visualise and document the platonic ideal for user experience, considering the application of AI where relevant.

Project Management for BI, Integration & AI Projects

  • Develop and manage project plans for BI projects, integration projects, and any projects involving AI components, such as predictive analytics or automation.
  • Collaborate with data analysts and developers to design and build reports, dashboards, integration solutions, and AI-powered features.
  • Work with stakeholders to define project scope and requirements, including those for AI implementations.
  • Conduct user acceptance testing, ensuring all components, including AI, are accurate, reliable, and user-friendly.

Vendor & Stakeholder Management

  • Manage relationships with vendors, including those providing AI technologies, ensuring alignment with project requirements.
  • Communicate project strategies and initiatives, including AI enhancements, to stakeholders.

Quality Assurance & Budget Management

  • Oversee quality assurance for all projects, including those involving AI, and troubleshoot problems during implementation.
  • Manage project budgets, tracking AI-related expenses if applicable.

Staying Up-to-Date & Training

  • Stay informed about the latest AI trends and tools, to recognize opportunities where AI may be applied in future projects.
  • Provide user training for new systems and features, including AI-powered elements.

Documentation & Collaboration Tools

  • Ensure proper documentation for all systems and projects, including those involving AI, ensuring alignment with ethical guidelines and regulatory standards.
    Perform any other tasks necessary to support the mentioned responsibilities.


  • Bachelor’s degree in Computer Science, Information Systems, or a related field
    5+ years of experience managing software projects, BI projects, and integration platforms
  • Demonstrated ability to manage projects from initiation to closure
  • Excellent communication, collaboration, and leadership skills
  • Proven ability to manage project budgets and track expenses
  • Strong analytical and problem-solving skills
  • Experience with project management tools, such as Notion
  • Experience with documentation of software systems
  • Ability to advocate and instill a habit of constant communication with the team and stakeholders
  • Experience in overseeing the implementation of ERP systems


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